Warranty perception

Lil’ Monkey invests many resources and efforts to make safe, fun & high quality toys. We warrant that the product is free of defects in materials or workmanship for one year from the date of purchase (sales receipt is required to provide proof of purchase). The Dome Climber is warrant for 1 year from purchase date.
We will replace defective parts or issue a refund for full or partial purchase price of product within this period. 


Warranty conditions for validity

This warranty is valid only if the product has been assembled and maintained per the instructions. Any modifications made to the original product or product structure may render the warranty invalid such as fading or scratches from the normal wear, or any other cause not arising from defects in material and workmanship.

Warranty is conditional upon family domestic use of the product only. The warranty does not cover day care usage or commercial purchasers. 

Warranty applies to the original purchaser only and is strictly not transferable.

Liability is limited to the affected part only which we will repair or replace at our discretion.

Only fittings and accessories supplied by LM should be used with LM products or warranty may be invalidated. 

Vandalism, abuse, incorrect installation, inappropriate usage, minor settlement, weather related damage and acts of God are excluded for validity of this warranty.


 

To make a warranty claim, please contact our customer service at: 
cs@lil-monkey.com
(You will need you original proof of purchase product code or description)